FAQ's

Q: Why isn't my community listed?

A: If your community is not listed on the REGISTRATION page. Most likely your HOA hasn't registered with News2Neighborhoods yet.

Q: I'm a resident, how do I join?

A: Go to SIGN UP, select your community from the scroll down bar. Fill in the information boxes. We'll confirm your name belongs to the community. It's that easy!

Q: How can I add my community?

A: Go to REGISTRATION tab on the homepage and open. Fill in the information boxes and submit. A representative will confirm your community information. From there a Board member or management company representative will be given a password.

Q: Why use News2Neighborhoods?

A: User friendly, informative and no cost to you.

Q: I was told my community is registered with News2Neighborhoods and I don't see my community on the resident registration page?

A: It may take up to 48 hours to post your community with News2Neighborhoods.

Q: How can you afford to offer a free website for our community to use?

A: We simply allow sponsors that are local, tasteful and relevant to advertise with N2N.For example,it could be a local bakery,florist or coupon from a business nearby.

Q: I'm a Board Member,how easy is it to make updates or add content to our community site?

A: By sending over a PDF or Word document by email or fax. A N2N representative will do the rest. See us on the N2N homepage (Contact Us) for more details.

Q: How do I post classified ad?

A: By contacting N2N if your a resident of the community. There is a small processing fee of fifteen dollars and you ad will be posted for 90 days. Remember space is limited, so make sure your ad has 25 words or less.

Q: Is my information going to be shared or sold to any other company?

A: We take your privacy seriously. See Terms of Service on the bottom of the N2N hompage.

Q: Are residents going to be bothered by email spam or other solicitations?

A: Residents may be sent a newsletter via email informing them of important updates or alerts relating to your community from time to time.

Q: How do I let my neighbors know about our website.

A: Go ahead and share your experience with your neighbors. Also, we'll help by letting everyone know N2N is on aboard through newsletters and HOA meetings.

Q: Do I need special skills or training to add information or photos to my website?

A: Our staff will be more than happy to help. Please send over your information to your assigned community specialist for review.

Q: What is the difference between a HOA and a Property (Association) Management Company?

A: HOA is usually a non- profit organization made up of an elected Board of Directors (residents of that community) to implement rules or restrictions for everyone to follow. The Property Management Company collects dues, manages the landscape, monitors compliance based on the CC&R's.

Q: What does CC&R stand for?

A: It stands for Covenants, Conditions & Restrictions. It's usually set up at the very beginning by the developer. These guidelines are there to create harmony and understanding for its members.

Q: Are Board Meetings open to all residents? How do I find out when and where they will be held?

A: In most cases, board meetings are open to all residents. You will find the information on your community calendar. They are usually held once a month. You should contact your HOA for further information.

Q: What if I am selling or renting my house, can my Realtor post it with N2N?

A: Maybe...Some CC&R's have certain guidelines for real estate in your community. Please contact your Board or association management company before contacting N2N.

Q: We rent a home in the community, are we allowed to join N2N?

A: In most cases,yes. We'll need to verify that you live in the community and confirm your registration with us. Some restrictions apply. Contact us for more details.

Q: Does each resident using News2Neighborhoods have their own private password?

A: Yes, we use your email address as your username and you choose the password. You may change your password at anytime.

Q: Neighborhood Alerts? Are they going to be posted on my community website?

A: N2N will do their best to post the alert within 24 hours.

Q: Are we charged for any technical support or questions?

A: No,our experienced support team will gladly help you during normal business hours. It's free!

Q: What support and services do you provide?

A: First off, your community will be assigned a community specialist. Also, we have a team of professionals able to help, should you need some extra attention.

Q: We had a board meeting and want to show the minutes posted in the document area? How can we do that?

A: Please contact your assigned community specialist. Our staff will post on the community site.

Q: As a resident I want to post information on the community website?

A: Only N2N,board member or management company staff have permission to post or change information on your community website. However, if you are looking to post a classified ad, please contact us directly.

Q: I'm a board member,how easy is it to make updates or add content to my community site?

A: By simply sending over your information in an Email or fax to your community specialist. News2Neighborhoods will do the rest.